Second-Hand Bikes - Quality Used Bikes

Terms and conditions


Thank you for choosing to use velo2velo we endeavour to give you the best possible experience, to help us achieve that goal by accessing websites, services, applications or tools you are agreeing to the following terms : 

Velo2velo is provided to you by velo2velo Limited, registered in England and Wales with number 13383597. These Terms of Use constitute a legally binding agreement between you and velo2velo Limited and are effective as of 1st May 2021. 

Using velo2velo

You agree that you will not : 

-violate any laws;

-post any threatening, abusive, defamatory, obscene or indecent material;

-post or otherwise communicate any false or misleading material or message of any kind;

-infringe any third-party right;

-distribute spam or promote pyramid schemes;

-use any robot spider, scraper or other automated means to access velo2velo and collect content for any purpose without our express written permission;

-distribute viruses or any other technologies that may harm velo2velo or the interests or property of velo2velo users;

-impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of velo2velo;

-copy, modify, or distribute any other person's content without their consent;

-harvest or otherwise collect information about others, including email addresses, without their consent;

-bypass measures used to prevent or restrict access to velo2velo;

-sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.

You and you alone are responsible for the information that you submit to velo2velo and any consequences that may result from your advert, message or other form of communication. We reserve the right at our discretion to refuse or delete content that we believe is inappropriate or breaches the above terms.

We also reserve the right at our discretion to restrict a user's usage of velo2velo either temporarily or permanently, or refuse a user's registration. If we believe that you are breaching these Terms of Use in any way and/or behaving suspiciously on velo2velo, we may, at our discretion, inform other velo2velo users that have been in contact with you and recommend that they exercise caution.

Abuse of velo2velo

Please report problems, offensive content and policy breaches to us using the contact forms.

Fees and Services

Using velo2velo for the general public is entirely free, but we sometimes charge a fee for certain additional services. If the service you use incurs a fee, you'll be able to review and accept terms that will be clearly disclosed at the time you post your ad with these services or engage in additional services being offered. 

In addition to the velo2velo services, ancillary goods or services such as insurance or bike finance may be advertised on velo2velo. Although users may offer financial products on their ads, velo2velo is in no way involved or liable for any loss related to such transactions.

Velo2velo may at times supplement the information you have provided in an ad. This could include descriptions, product specifications, reviews and other content. You may use such information solely in connection with your velo2velo ad while your ad is on velo2velo. 


Do not post content that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright, design and trademark (e.g. offering counterfeit items for sale). Please use the support form to contact us and notify us of any infringements that you become aware of.


Nothing in these terms shall limit our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence or the negligence of representation or employees. You agree not to hold us responsible for things other users post or do.

We do not commit to reviewing users' postings and are not involved in the actual transactions between users. As most of the content on velo2velo comes from users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what's offered.

You acknowledge that we cannot guarantee continuous, error-free or secure access to our services or that defects in the service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the operation and availability of our sites, services, applications or tools.

Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of, or inability to use velo2velo, even if you advise us or we could reasonably foresee the possibility of any such damage occurring. 


If you have a dispute with one or more velo2velo users, you release us (and our officers, directors and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.

Third party rights

A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any Terms of Use but this does not affect any right or remedy of a third party specified in this Agreement or which exists or is available apart from that Act.

Data Protection and Privacy

By using velo2velo, you agree to the collection, transfer, storage and use of your personal information by velo2velo on servers located in the United States.

You and velo2velo shall process personal data received under and/or in connection with these Terms of Use each as a separate and independent controller. In no event will velo2velo and you process personal data under and/or in connection with this User Agreement as joint controllers or in a controller-to-processor relationship. As such separate and independent controllers, you shall be individually and separately responsible for complying with the obligations that apply to you as a controller under applicable data protection law.

You shall comply with your obligations under applicable data protection law (including but not limited to the Regulation (EU) 2016/679 (EU General Data Protection Regulation “GDPR”)) and supplementing EU and local data protection law. This includes, but is not limited to the obligation to provide appropriate safeguards for the transfer of personal data to a third country or an international organisation. You shall process personal data received from velo2velo exclusively for the purpose(s) you received the personal data under and/or in connection with these Terms of Use. You shall erase the personal data received under these Terms of Use immediately after the respective purpose(s) has/have been fulfilled. Any further processing of the personal data is not permitted except when legally required (e.g., if a retention obligation applies).

Failure to abide with the aforementioned obligations may result in disciplinary action up to and including account suspension.

As part of the services, velo2velo has access to various information about users, including personal data. This includes information that users submit to velo2velo as part of the services (such as contact information or item descriptions) as well as information that is generated by the provision and processing of the services (such as ratings, sales analysis or communication).

Via velo2velo and its related websites, services, applications or tools, you receive information which is necessary for the processing of transactions (in particular, the contact information of the other user involved in a transaction) as well as information on the performance and analysis of your ads.

Velo2velo only shares information about users with third parties if this is necessary for the provision of the services or if velo2velo is legally or contractually entitled to do so.

Upon expiry of these Terms of Use, we will delete the information you provided, or which was generated through your use of the services from your velo2velo account. Regardless, we maintain this information after the expiry of these Terms of Use if we are legally obliged or have a legitimate interest to do so. We will generally maintain aggregated data generated using the services (e.g. statistics about ads in a category) upon expiry of these Terms of Use.

For information regarding the processing of personal data by velo2velo, including sharing such data with third parties and your rights as a data subject, please see our Privacy Notice.

Resolution of disputes

If a dispute arises between you and velo2velo, we strongly encourage you to first contact us directly to seek a resolution by going to the velo2velo support page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.


These terms and the other policies posted on velo2velo constitute the entire agreement between velo2velo and you, superseding any prior agreements. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

This Agreement shall be governed and construed in all respects by the laws of England and Wales. You agree that any claim or dispute you may have against velo2velo Limited must be resolved by the courts of England and Wales. You and velo2velo both agree to submit to the non-exclusive jurisdiction of the English Courts; for claims falling within the jurisdiction of a County Court, you and velo2velo both agree to submit to the jurisdiction of the County Court of Buckinghamshire.

If we don't enforce any particular provision, we are not waiving our right to do so later. If a court strikes down any of these terms, the remaining terms will survive. We may automatically assign this agreement in our sole discretion in accordance with the notice provision below.

We may update this agreement at any time, with updates taking effect when you next post or 30 days after we post the updated policy on the velo2velo website, whichever is sooner. No other amendment to this agreement will be effective unless made in writing, signed by users and by us.


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